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Payment & Service Terms
Transparent pricing, clear expectations, and a smooth experience from consultation to project completion.
Beautiful spaces are built on trust.
"Every Bowerscapes project is executed through a structured design and delivery framework to ensure clarity, transparency and accountability."
The Bowerscapes Experience
01
Inquiry
Tell us about your vision
02
Consultation
Site visit & discovery
03
Design Proposal
Concepts & 3D models
04
Approval
Review & confirm
05
Payment
Secure & easy payments
06
Execution
Expert build & install
07
Handover
Final inspection & completion
OVERVIEW
Our Commitment to Transparency
At Bowerscapes, we believe in complete transparency about how we charge, what you get, and how your money flows. These terms are not fine print — they are the foundation of a trustworthy working relationship.
A Promise of Clarity
Explore ideas, budgets, and possibilities before making any commitment.
SECTION 01
Stage 1: Initial Consultation & Site Visit
Consultation Fee
Bangalore City
Complimentary initial consultation. No upfront fee. We measure, understand your vision, present basic mood board. However before we visit your premises we would require to answer few questions for all site visits.
Bangalore Outskirts & Karnataka
₹2,000–₹5,000 consultation fee. Fully adjustable against design fee if you proceed. Waived if you commit to design phase.
Goa only
No consultation fee (we absorb travel costs). We're building our Goa presence (2 projects/year target). Full site visit and preliminary mood board included.
Important: This is direction-setting only. Complete design happens if you pay design fees.
What You Get at Initial Consultation
- Professional site visit and laser measurements .
- Your lifestyle, preferences, and vision assessment
- A comprehensive lifestyle and vision discovery session
- Preliminary mood board (aesthetic direction, not final design)
- Rough layout concepts
- Budget estimate range
- Timeline overview
Stage 2: Design Phase
(Paid)
Design is separate from execution. You pay upfront for complete design. Then, if you love it, we create an execution quotation.
₹5,000
₹10,000
₹35,000
₹60,000–₹80,000
₹40,000
₹80,000–₹1,40,000
₹1,00,000–₹1,50,000
Technical Specifications Add-On
₹5,000
MAXIMUM DESIGN FEE CAP:
₹1,50,000 (for any project)
What Design Fee Covers
- Complete site analysis and measurements
- 3D SketchUp models of all spaces
- Design concept options
- Mood boards showing aesthetic direction
- Material palette with actual samples
- Colour selections and finish details
- Lighting design and electrical planning
- Plumbing and utility layout
- Technical drawings (if technical spec add-on selected)
- 2–3 rounds of design revisions
Design Fee Payment Structure
Payment 1: Upon Signing
Design research and analysis begins. First mood board concept presented. You approve direction or request changes.
Payment 2: Upon Final Design Delivery
Complete 3D renderings delivered. All mood boards and material samples finalised. Lighting and electrical layouts complete. Ready for execution quotation.
Important: Design Fees Are Non-Refundable
Why Fees Are Non-Refundable
Design work begins immediately upon payment — site analysis, research, and custom concept development start from day one. Once design is in progress, the fee compensates professional work already completed. If you cancel early in the design phase, a partial refund may apply.
What You Own
Once we begin design work, fees are non-refundable because you own the complete design package: all 3D renderings, technical drawings, material selections, and lighting/electrical layouts are yours to keep. You can use designs with any contractor, share with multiple vendors for quotes, and modify designs as needed.
Stage 3: Execution (If You Approve Design & Quotation)
After Design Approval
Once you approve design, we create a separate execution quotation with: all material costs, labour and carpentry costs, electrical, plumbing, and installation, project management and supervision, quality assurance and warranty, and a contingency of 5–8%.
Design fee is already paid. Execution quotation is separate.
Execution Payment Structure — 55% · 35% · 10%
55% — Payment 1: Upon Signing Execution Contract
Vendor deposits and advances begin. Material pre-ordering starts. Carpenter booking and fabrication. Landscape/Interior site prep begins.
35% — Payment 2: At 50% Project Completion
Halfway point in construction. Major materials ordered/delivered. Ongoing vendor and material payments.
10% — Payment 3: Upon Substantial Completion
90% finished, ready for walkthrough. Final touches and styling underway. Punch-list items identified.
Same consistent structure for ALL projects.
Why 55% Upfront?
Project Setup (10–15%)
Management and coordination, travel and supervision.
Materials (25–35%)
Natural stone: Paid on delivery. Imported tiles: Pre-payment (3–4 week lead time). Custom furniture: 50% standard. Landscape plants: Paid at sourcing.
Vendor Deposits (20–25%)
Carpenters: 50–60% required. Fabricators: 100% on custom orders. Landscapers: Site prep and material costs. Electricians/Plumbers: Fixture procurement. etc
This is working capital that flows to vendors & materials, not profit.
Material Costs & Market Variations
Fixed Quotations (Standard)
We provide a fixed quotation valid for 30 days. During execution: We absorb material cost variations up to 5% of materials budget. Beyond 5%: We notify you and discuss before proceeding. Material reductions: You benefit (we pass savings).
Note on Material Availability
Some materials have +/− availability fluctuations depending on vendor stock. We'll keep you informed of any changes before purchasing.
Project Timelines
30–45 Days
Design Phase
2.5–6 Months
Execution Phase
4–8 Months Total
Design + Execution
Design Phase: 30–45 days — Research, measurements, and concepts. Design development and refinement. Final design and quotation preparation.
Execution Phase: 2.5–6 months — Depends on scope and complexity. Landscape affected by monsoon (June–September).
Total: 4–8 months (design + execution)
Payment Methods
- Bank Transfer (NEFT/RTGS/IMPS) to Kwando Services LLP
- UPI — up to ₹1 lakh per transaction
- Cheque — credited after clearance
- Credit / Debit Card via Razorpay — 3% processing fee applies
Late Payments
0–5 Days: Grace Period
No penalty applied. We understand that payment timing can vary slightly.
After 5 Days: 2% Monthly Interest
Interest accrues at 2% per month, pro-rated daily, on the outstanding amount.
After 15 Days: Work Paused
Active work pauses. Vendors are notified of delay. Site access may be restricted until payment is received.
After 30 Days: Project On Hold
The entire project is placed on hold. Re-mobilisation fees may apply to restart. Contractual remedies may be pursued.
If you face cash flow issues, communicate early — we work with good-faith clients to find solutions.
Cancellation Policy
If You Cancel During Design Phase
Before work starts: Full refund. After design begins: 50% refunded (you keep all work completed). After final approval: No refund — you retain the full design package.
If You Cancel During Execution
You pay for work completed, materials purchased, and vendor invoices raised. Full itemised accounting provided. Any surplus is refunded within 30 days.
If Bowerscapes Cancels
You receive a full refund of all payments made, less only the value of work completed and materials procured on your behalf up to the cancellation date. A full itemised account is provided within 30 days.
Warranties & Support
6-Month Landscape Guarantee
Plants that fail to establish are replaced. Excludes neglect, over/under-watering, and pest damage caused by the client.
12-Month Workmanship Warranty
Custom carpentry and joinery covered. Structural integrity guaranteed for one full year after handover.
3-Month Material Defect Coverage
Vendor-supplied material failures replaced at no charge within three months of handover.
30-Day Snag Period
Alignment and finishing issues addressed. Minor adjustments completed at no extra cost.
SECTIONS 12–15
Legal Terms & Policies
Intellectual Property
© Bowerscapes Retains
Design copyright and intellectual property. Portfolio photography rights (with your permission). Case study and publication rights (with your permission).
✓ You Own
Right to execute the designs with any contractor. The completed physical home or garden. Full design package and all deliverables. You may share with vendors, modify designs, and use freely.
Dispute Resolution
Step 1 — Direct Communication
Reach Denvin directly via WhatsApp or call: +91 90369 40468. Most issues are resolved within 24–48 hours.
Step 2 — Formal Review Meeting
A structured meeting is arranged to review the issue, examine documentation, and agree on a resolution path.
Step 3 — Mediation
If direct resolution fails, mediation is pursued through the Bangalore Arbitration Centre with a neutral third party.
Step 4 — Legal Recourse
If mediation is unsuccessful, disputes are subject to the jurisdiction of courts in Bangalore, Karnataka, India.
Force Majeure & Scope of Responsibility
Neither party is liable for delays caused by natural disasters, government restrictions, material shortages, labour strikes, pandemics, or war and civil unrest. In such events: timelines are extended, communication is maintained, and no additional charges apply.
✗ Not Responsible
Pre-existing structural defects or water damage. Pre-existing pest issues. Damage after handover. Colour variations in natural materials. Client-caused delays or scope changes.
✓ We're Responsible
Design quality and execution coordination. Vendor performance and timeline adherence. Staying within approved budget. Post-completion warranty. Material sourcing and specifications.
Limitation of Liability & Key Points
Our total liability is limited to the total fees paid for the project, or ₹10,00,000 — whichever is lower. This limitation does not apply to gross negligence or wilful misconduct.
- Design is separate from execution — design fee first, execution cost presented separately before you commit.
- You own all designs even if you don't proceed to execution.
- Design fees are non-refundable once work begins — you keep the designs.
- Execution quotation is separate — you see the full cost before committing.
- Simple 55–35–10 payments for all execution projects — consistent and transparent.
- Warranty included — 30-day snag, 3-month materials, 6-month landscape structure, 12-month workmanship.
- No hidden costs — everything is shown upfront.
GET IN TOUCH
Still Have Questions?
These terms are designed to be simple, transparent, and fair. We design beautiful spaces, get paid fairly, and build trust through clarity. If anything is unclear, let’s talk — we’re flexible on implementation but firm on principles. By proceeding with Bowerscapes, you acknowledge that you have read, understood, and agreed to these Payment & Service Terms.
Call / WhatsApp
+91 90369 40468
connect@bowerscapes.com
Company
Kwando Services LLP (Operating as Bowerscapes), Bangalore, Karnataka, India
