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Terms & Conditions

Bowerscapes · Kwando Services LLP · Effective: 8 May 2026 · Updated: 8 June 2026

Clear terms, honest relationships.

We believe in transparency at every step — from website use to project delivery. These terms protect both of us.

Understanding Your Rights & Responsibilities

OVERVIEW

By accessing bowerscapes.com, you agree to these Terms & Conditions governing your use of our website and services operated by Kwando Services LLP. This document covers 21 sections explaining your rights, our rights, and how we work together fairly. Effective: 8 May 2026 · Last Updated: 8 June 2026

01

Website Use

Rules for browsing, permitted actions, and prohibited conduct on bowerscapes.com.

02

Intellectual Property

Our content ownership rights and what you are permitted to share or reference.

03

Privacy & Data

How we handle your personal data, account security, and privacy responsibilities.

04

Limitation of Liability

The limits of our legal responsibility and how to protect yourself as a user.

05

Orders & Payments

Understanding order confirmation, pricing, GST, and payment processing.

06

Dispute Resolution

How we handle disagreements, indemnification, and legal dispute processes.

07

Governing Law

Indian law, Bengaluru courts, and the full legal framework governing these terms.

SECTION 01

Use of Website

Permitted Use

Permitted Use

You may browse our portfolio, read articles and project descriptions, contact us for inquiries, purchase products through our shop, and download resources we explicitly make available. All other uses require our prior written permission.

Prohibited Use

SECTION 02

Intellectual Property Rights

Our Content

All content on this Website — design portfolios, photography, case studies, logo, branding, articles, 3D renderings, and original concepts — is the exclusive property of Bowerscapes / Kwando Services LLP or used with permission. All rights reserved.

Your Rights

You may view and share links to our content on social media, reference our projects in design discussions with proper credit, and — as a client — share photos of your completed project featuring our work.

Restrictions

You may not use our portfolio images for your own marketing, claim our designs as your own work, or reproduce our projects in media without permission first — we usually say yes, just ask!

SECTION 03

User-Generated Content

Client Testimonials & Reviews

If you provide a testimonial or review, you grant us permission to use it in our marketing materials; you confirm it's truthful and represents your genuine experience. We may edit for length or clarity but will not change the meaning.

Project Photos from Clients

If you share photos of your completed Bowerscapes project, you grant us a non-exclusive license to use them in our portfolio. We will credit you as requested (name, initials, or anonymously). You confirm you have the right to share the photos.

Third-Party Websites

Our website may contain links to third-party websites including suppliers, vendors, inspiration sources, and social media platforms. These links are provided for your convenience only.

External Responsibility

We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any external sites you visit.

Third-Party Links

SECTION 04

SECTION 05

Accuracy of Information

Design Portfolio

We strive for accuracy describing our past projects. Occasionally project details may be simplified for client privacy, material specifications may be approximate, and timelines may be rounded for readability.

Service Descriptions

We update service offerings, pricing, and availability regularly. Information on the Website is current as of the date last modified. For the most accurate details, contact us directly.

Shop Products

Product descriptions, dimensions, and colours are as accurate as possible. Due to screen display variations, natural material differences, and handcrafted production, actual products may vary slightly from images. Detailed photos and measurements provided upon request.

Project Pricing

All project prices are estimates and may vary based on scope. Quotations are valid for 30 days from the date of issue. All prices are in INR and inclusive of applicable GST where stated.

Price Modifications

Prices displayed on our website are indicative and may vary. We reserve the right to modify prices at any time without prior notice. Confirmed project quotes are binding for their stated validity period.

Pricing & Availability

SECTION 06

Exclusion of Damages

To the fullest extent permitted by law, Bowerscapes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.

Liability Cap

Our total liability to you for any claim arising from your use of this website shall be limited to ₹10,000 or the amount you paid for the relevant purchase, whichever is lower.

Limitation of Liability

SECTION 07

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

Privacy & Data

SECTION 08

Your Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Unauthorized Access

You agree to notify us immediately of any unauthorized use of your account or credentials at connect@bowerscapes.com. We are not liable for any loss arising from your failure to comply with account security obligations.

Account Security

SECTION 09

SECTION 10

Order Processing

Order Acceptance

All orders are subject to acceptance by Bowerscapes. We reserve the right to refuse or cancel any order at our discretion, including due to product unavailability or pricing errors.

Binding Contract

A binding contract is formed only when we dispatch your order and send confirmation. Placing an order does not guarantee acceptance. Orders are subject to availability and payment verification.

SECTION 11

Geographic Limitations

Primary Jurisdiction

Our website and services are primarily intended for users in India. We offer shipping to select international locations where operationally feasible.

International Users

If you access our website from outside India, you are responsible for compliance with your local laws and regulations. We make no representation that our website or services are appropriate for use in other countries.

Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless Bowerscapes, Kwando Services LLP, and their officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of this website, your content, or your breach of these Terms. This obligation survives termination of your use of this website.

SECTION 12

Indemnification

SECTION 13

Modifications to Terms

Continued Use = Acceptance

Your continued use of this website after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed.

Right to Update

Bowerscapes reserves the right to update or modify these Terms and Conditions at any time. Changes become effective immediately upon posting to this website.

SECTION 14

Severability

Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

SECTION 15

Governing Law

Indian Law Applies

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Bengaluru Jurisdiction

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India. You waive any objection to the exercise of jurisdiction over you by such courts.

SECTION 16

Contact for Legal Matters

Response Time

We will endeavour to respond to all formal legal communications within 14 business days of receipt.

Legal Notices

For any legal notices or formal communications regarding these Terms, please contact us in writing: Kwando Services LLP (Operating as Bowerscapes) · Email: connect@bowerscapes.com · Phone/WhatsApp: +91 90369 40468 · Bengaluru, Karnataka, India.

SECTION 17

Entire Agreement

Complete Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Payment & Service Terms, and Shop Return & Refund Policy, constitute the entire agreement between you and Bowerscapes with respect to your use of this website and our services.

Superseding Agreement

These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

SECTION 18

Digital Personal Data Protection

Bowerscapes is committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all applicable rules notified thereunder.

Your Rights as a Data Principal
How to Exercise Your Rights

Submit requests to our Grievance Officer at connect@bowerscapes.com. We will acknowledge your request within 72 hours and endeavour to fulfil it within 30 days as required under the DPDP Act. Complex requests may require additional time; we will notify you of any extension.

Lawful Basis for Processing

We process your personal data on the following lawful bases: consent (for marketing communications and optional features), contractual necessity (to fulfil your service or shop orders), and legitimate interests (for fraud prevention, security, and improving our services). You may withdraw consent at any time without affecting prior processing.

Grievance Officer

Name: Bowerscapes Email: connect@bowerscapes.com Address: Bowerscapes, India For details on data collection, retention, and third-party sharing, please refer to our Privacy Policy.

SECTION 19

Use of AI & Third-Party Design Tools

AI-Assisted Design

Bowerscapes may use AI-assisted tools (including but not limited to generative design platforms, image-enhancement software, and layout automation tools) as part of our creative process. All final deliverables are reviewed, curated, and approved by our design team before being presented to clients. The use of AI tools does not diminish the creative ownership or quality standards of our work.

Third-Party Design Tools

We may utilise licensed third-party platforms such as Adobe Creative Suite, Canva Pro, Figma, Midjourney, or similar tools in the production of your project. Licences for these tools are maintained by Bowerscapes. Unless separately negotiated, source files created within third-party platforms remain subject to those platforms' respective terms of service regarding file portability and ownership.

Client Consent & Transparency

Where AI-generated imagery or content forms a significant component of a deliverable, we will disclose this to the client upon request. Clients who have specific requirements regarding AI tool usage (e.g., fully human-created work only) must communicate this requirement prior to project commencement, as it may affect project scope and pricing.

Intellectual Property & AI Outputs

AI-generated outputs incorporated into your deliverables are treated as works for hire under our standard intellectual property terms. Upon full payment, IP transfers as outlined in Section 12 (Intellectual Property). Bowerscapes does not warrant that AI-generated outputs are free from third-party IP claims, and clients are encouraged to seek independent legal advice before using AI-assisted materials in commercial contexts.

SECTION 20

Shop Dispute Resolution

Raising a Concern

If you have a dispute relating to a shop order — including non-delivery, product quality, incorrect items, or billing discrepancies — please contact us at connect@bowerscapes.com within 14 days of the issue arising. Include your order number and a clear description of the concern.

Resolution Process
Step 1 — Review

We will acknowledge your dispute within 48 hours and conduct an initial review of your order and the reported issue.

Step 2 — Resolution Offer

Within 7 business days, we will propose a resolution which may include a replacement, store credit, partial refund, or full refund depending on the nature of the issue and our shop policies.

Step 3 — Escalation

If you are not satisfied with our proposed resolution, you may escalate by emailing connect@bowerscapes.com with the subject line "DISPUTE ESCALATION". Unresolved disputes may be referred to the appropriate consumer forum under the Consumer Protection Act, 2019.

Important Notes

SECTION 21

Email Communications & Newsletter

Transactional & Service Emails

By engaging Bowerscapes for services or placing a shop order, you consent to receive transactional and service-related emails including order confirmations, project updates, invoices, revision notifications, and delivery confirmations. These communications are necessary for the fulfilment of your contract with us and cannot be opted out of while a project or order is active.

Opting Out

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email, or by emailing <a href="mailto:connect@bowerscapes.com"connect@bowerscapes.com with the subject "Unsubscribe". Opt-out requests will be processed within 10 business days. Unsubscribing from marketing emails does not affect transactional communications.

Compliance

Our email communications comply with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable anti-spam regulations. We do not sell, rent, or share your email address with third parties for marketing purposes without your explicit consent.

Email Deliverability

We send emails from connect@bowerscapes.com. Please add this address to your contacts or safe-sender list to ensure important project and order communications reach your inbox. Bowerscapes is not responsible for project delays or missed information resulting from emails being filtered to spam or junk folders.

GET IN TOUCH

Still Have Questions?

These terms are designed to be simple, transparent, and fair. We design beautiful spaces, get paid fairly, and build trust through clarity. If anything is unclear, let’s talk — we’re flexible on implementation but firm on principles. By proceeding with Bowerscapes, you acknowledge that you have read, understood, and agreed to these Payment & Service Terms.

Company

Kwando Services LLP (Operating as Bowerscapes), Bangalore, Karnataka, India

Call / WhatsApp

+91 90369 40468

Email

connect@bowerscapes.com